This course addresses topics that were not included in the older version such as International Standards, diversity, and Regulation No. 5. The examples and case studies address real-life, up-to-date matters such as mortgage fraud and advocacy. The course contains relevant and much-needed information for members.

• which standards apply to Appraisal Institute members and when they apply
• the key principles of the Code of Professional Ethics and Standards of Professional Appraisal Practice of the Appraisal Institute
• how to identify and avoid behavior that violates the Code of Professional Ethics
• the correct way for Associate and Designated Members to use the Appraisal Institute's designations, emblems, and logo
• how the Appraisal Institute's enforcement process works and what it means to an individual member
• the importance of diversity as business strategy
• business practices that are unacceptable in a customer service industry such as appraisal practice and ways to avoid unacceptable practices

NOTE: Due to some content specific to the Appraisal institute, the AQB has approved this course for 5 hours of CE. Check with your state for approved credit hours. Appraisal Institute members will receive 7 hours of A.I. credit.